What is covered

The paid product is a single manual GEO audit, priced at $199 as a one-time payment. It is not a subscription, and nothing recurring is charged. The free scanner and the llms.txt generator are free and are not part of this policy, because there is nothing to refund.

When a refund is due

If the audit does not identify anything actionable on the pages you submitted, it is refunded in full. That is the commitment the pricing page makes, and it is the one that applies. In practice this covers the case where a site is already in good shape and the honest answer is that there is nothing worth paying to fix.

How to ask for one

There is no form. Reply to the email that delivered your audit, within 14 days of receiving it, and say that you would like a refund. You do not have to give a reason. If you would rather start a new message, write to [email protected] with the domain you ordered for.

How long it takes

Refunds are issued to the original payment method within 5 business days of the request. Your bank or card issuer may take a few further days to show it. You will get a confirmation from us when the refund has been issued, so there is no need to chase it.

What is not covered

Work already delivered and acted on. If the audit told you what to fix and you want a refund for a reason unrelated to its content, write to us anyway and we will consider it.
A disagreement with the score itself. The free scanner produces the same score, and it can be run before paying. If you believe a specific check is wrong, tell us which one — that is a bug report, and we would rather fix the check than take the money.
Results. No audit can promise that an AI engine will cite you. Any service claiming otherwise is guessing.

Not legal advice

This page states the terms in plain language so that they can be read in a minute. It is not a substitute for the notices that consumer law in some jurisdictions requires a seller to provide, and it does not replace them.